FAQ

How do I get to Asakusa View Hotel from the airport?

We do not have a courtesy shuttle bus service from Narita or Haneda Airport. Please take the airport limousine buses.

Narita Airport > (105~135min) > Asakusa View Hotel Adult: 2,900yen, Child: 1,450yen

Haneda Airport > (65~80 min) > Asakusa View Hotel Adult: 930yen, Child: 470yen

The fast, comfortable ""Skyliner"" is available from Narita Airport. Narita Airport > about 65 min (2,470yen) > Keisei Ueno Station > About 15 min by taxi (about 1,500yen) > Asakusa View Hotel

The fast ""Keihin Kyuko"" is available from Haneda Airport to Asakusa Station. Haneda Airport > Keihin Kyuko (Rapid Limited Express) 35 min > Asakusa Station > 15 min on foot > Asakusa View Hotel

From Asakusa View Hotel to Narita and Haneda Airports The direct limousine bus service is available from Asakusa View Hotel to Narita Airport and Haneda Airport. Please make a reservation at the Bell Desk. Visit Keisei Bus website for details. Keisei Bus Airport Express Bus Timetables-

How do I get to Asakusa View Hotel from Tokyo Station?

By Taxi: Tokyo Station Yaesu Gate > About 20 min (2,500yen) > Asakusa View Hotel

By Train: Tokyo Station Platform No.3 or 4 (Yamanote Line, Keihin-Tohoku Line) > 4 min Akihabara Station > Walk about 5 min to transfer to Tsukuba Express >5 min Asakusa Station > 3 min on foot > Asakusa View Hotel
(Tokyo > Akihabara 140yen, Akihabara > Asakusa 210yen 350yen total)

Do you allow early check in and late check out?

Our standard check-in time is 3:00pm(15:00) and check-out is 12:00am(12:00).
We accept early check in or late check out based on availability for an additional charge equal to the full room rate.

Do you have laundry service?

If requested before 10:00 am, they will be ready by 7:00 pm.
If requested after 10:00 am and before 2:00 pm, they will be ready by 7:00 pm with a 50% additional charge.
(Shirt:¥540 Sport shirt:¥810~ Skirt:¥756~ Trousers:¥1,080 Slacks:¥1,080~)

Are there rates for children?

No charge will be applied to children aged up to six who do not require a separate bed. An extra bed will result in an additional charge equal to the full room rate for an adult.
We are not able to join two twin beds for you and your child to sleep together. Instead, we will move one bed as close to the wall as possible. (There will still be a little gap between the wall and the bed.)
Bed guards are available with no charge on a first-come-first-serve basis. (The stock is limited. Please make a reservation in advance.)
Baby cribs are available with no charge (for babies and infants who are getting past the crawling stage. Please make a reservation in advance.)
Child “YUKATA”, casual cotton kimonos (103cm/3 feet and 4.55 inches in length) are available on a first-come- first-served basis. The stock is limited.
We do not provide in-room amenities (slippers, toothbrushes etc.) except “YUKATA”, casual cotton kimonos for lounge or sleep wear. Thank you for your understanding in advance.

Do you offer Internet service in the guest rooms?

We provide all the guest rooms with free Wi-Fi for you to connect to the Internet through your wireless LAN devices.
Also a LAN cable is available in all the guest rooms for your convenience.
* We rent a personal computer for 1,200yen/day. Please make a reservation in advance.

Are all the guest rooms non-smoking?

We have smoking and non-smoking rooms on separate floors.
We also have a smoking room near the lobby on the first floor, which is open for 24 hours.

Do you have connecting rooms?

We do not offer connecting rooms. However, we can offer you close rooms depending on the room type.

Do you issue a reservation confirmation?

Please ask by e-mail etc. if you need one.

What is your cancellation policy?

"One day prior to the check-in date: 20% of the room rate.
The day of the check-in date: 80% of the room rate.
No Show: 100% of the room rate."

Can you hold my luggage before I check in or after I check out?

(Luggage Storage Service before checking in or after checking out)
We will be happy to hold your luggage before you check in or after you check out at the Bell Desk on the first floor.

(Delivery Service)
Drop off packages for couriered delivery at Bell Desk on the first floor. Boxes and plastic wrappers are available for your convenience. (Charged)

Can you tell me about the accommodation tax in Tokyo?

100yen for rooms from 10,000yen to 14,999yen/guest and one night.
200yen for rooms 15,000yen or more/guest and one night.
* Depending upon your stay package, cancellation policies may differ. Please refer to the terms and conditions of your stay package.

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