Faq

Frequently Asked Questions

Cancellation Policy

A certain percentage of the total price of accommodation will be charged. If the reservation is canceled the day before the intended check-in day: 20%. If the reservation is canceled on the intended check-in day: 80%. If no notice is received of cancellation: 100%. Notes: Special deals offered online may have a different cancellation policy. Please find out.

Check-in/Check-out Times

You can check in any time after 3:00 p.m. and stay until 11:00 a.m. on the day of departure. Notes: Some deals may have different check-in/check-out times. Please find out when you make a reservation.

Curfew

There is no curfew, but if you are going to arrive later than your intended time, please let the front desk know.

Luggage Storage and Shipping Services

【Luggage storage before check-in/after check-out】 If you want to leave your luggage with us before check-in or after check-out, we are happy to hold it at the front desk on the 3rd floor. 【Luggage storage before arrival】 If you want to ship your luggage to our hotel before arrival, send it to the address below after making a room reservation. We will keep it for you until you arrive. *Make sure that you write your check-in date and the names of all the people who are going to stay with us. Please note that we cannot accept cash, valuables, or anything that needs to be refrigerated. Address: c/o Irako View Hotel Front Desk (Write the name of the person who has made the room reservation.) 1460-36 Honeyama Hii-cho Tahara-city Aichi Prefecture Tel. 0531-35-6111 【Delivery service】 If you want to ship a package from our hotel, delivery service is available at the shop on the 2nd floor.

Bathing Tax

The 150 yen bathing tax has been charged to each guest since April 1, 2016.

Parking Lots

We have outdoor parking lots (free of charge) for about 200 vehicles. *No reservation is required. If Parking Lot 1 is full, Lots 2 and 3 will be available.

Internet Service

We provide all the guest rooms with free Wi-Fi for you to connect to the Internet through your wireless LAN devices.

Shuttle Buses

Route: Toyohashi Station West Gate ⇔ Irako View Hotel (Complimentary shuttle/Reservation required.) Toyohashi Sta. (west gate) 1:30 p.m. → Irako View Hotel 2:40 p.m./Toyohashi Sta. (west gate) 4:10 p.m. → Irako View Hotel 5:20 p.m. Irako View Hotel 11:00 a.m. → Toyohashi Sta. (west gate) 12:10 p.m.

Smoking and Non-smoking Rooms

We have smoking and non-smoking guest rooms on separate floors. We also have a smoking room on the 1st floor, which is open for 24 hours.

Services for Children

We are not able to join two twin beds for you and your child to sleep together. Instead, we will move one bed as close to the wall as possible. (There will still be a little gap between the wall and the bed.) Bed guards are available for 540 yen. (The number is limited. They are provided on a first-come-first-serve basis. We advise that you make a reservation in advance.) Please note that we do not provide in-room amenities (yukata, Japanese-style bathrobe, slippers, toothbrushes, etc.) to babies (0 - 2 yrs.)

Do you have a wheelchair available?

Yes. We have wheelchairs available to use only inside our hotel. The number is limited. We advise that you make a reservation in advance.

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