Frequently Asked Questions

Cancellation Policy

If the reservation is canceled the day before the intended check-in day, 20%, if the reservation is canceled on the intended check-in day, 80%, and if no notice is received of cancellation, 100% of the total price of accommodation will be charged. Notes: Special deals offered online may have a different cancellation policy. Please find out.

Check-in/Check-out Times

You can check in any time after 3:00 p.m. and stay until 11:00 a.m. on the day of departure. Notes: Some deals may have different check-in/check-out times. Please find out when you make a reservation.


There is no curfew, but if you are going to arrive later than your intended time, please let the front desk know.
The entrance automatic door is locked between 12 midnight and 5:00 a.m. for security reasons. To open the door during these hours, hold your keycard over the sensor or use the intercom on the right side of the entrance to call the staff.

Luggage Storage and Shipping Services

[Luggage Storage]
(Luggage storage before check-in/after check-out)
If you want to leave your luggage with us before check-in or after check-out, we are happy to hold it in the lobby on the 1st floor.
[Luggage storage before arrival]
If you want to ship your luggage to our hotel before arrival, send it to the address below after making a room reservation. We will keep it for you until you arrive.
*Make sure that you write your check-in date and the names of all the people who are going to stay with us. Please note that we cannot accept cash, valuables, or anything that needs to be refrigerated. Address: c/o Osaka View Hotel Honmachi Front Desk
4-5-2 Honmachi Chuo-ku Osaka-shi, Osaka 541-0053 Japan
Tel. 06-6261-5111

【Delivery service】
Not available.

Parking Lots

The hotel does not have parking lots. Please use coin-operated parking facilities in the neighborhood.

Internet Service

All the guest rooms are provided with free Wi-Fi.

Services for Children

Preschoolers can stay with their parents or guardians for free of charge. Please note that towels, in-room amenities or bed guards for them are not provided. If they need their own beds, they will be treated and charged as adult guests.

Smoking Area

All guest rooms are non-smoking. A smoking room is located on the 1st floor.

Online Booking