Regarding suspicious messages received via Booking.com
May 12, 2026
Thank you for your continued patronage of View Hotels.
We have recently confirmed that some guests who booked our hotel through the accommodation reservation site "Booking.com" have been sent suspicious messages directing them to external websites.
Our hotel will never contact you via WhatsApp (messaging app), social media, or email regarding your reservation details, such as "some information is missing" or "your reservation will be automatically canceled if you do not update your information within 24 hours."
If you receive such a suspicious message, please do not access the link provided.
Regarding this matter, we have requested Booking.com to confirm the situation and conduct an investigation.
Furthermore, our hotel has implemented all necessary security measures.
We sincerely apologize for the considerable concern this has caused our guests, and we kindly ask that you exercise caution regarding any suspicious messages.
Inquiries to Booking.com
Booking.com Customer Center: 81+3-6743-6650 (24-hour service)